![]() ![]() ![]() So I learned that one had to do this in a different way to get useful and usable data. There were some clusters – that is, I could see that there were groups of people who were strongly interconnected.īut it was hard to say what a given cluster represented: Was it project-related? Or did the cluster only show that a group of people interacted, because they were members of the planning committee for the summar party? I then used an analysis tool to create a diagram that showed all the relationships.īut all I got was a “spaghetti” of links. I created an electronic survey with a list of all employees, and asked my colleagues to fill in a questionnaire and indicate who they interacted with most frequently. The first time I tried this approach, I used my consultant colleauges as guinea pigs. So we are talking about using the same methodology – but for a slightly different purpose. So one has sent out surveys to employees and asked them to indicate who they prefer to socialize with or share information with.īut when it comes to organization design, the most relationships are task-related – that is, relationships that emerge because people work on the same business process or activity, or participate in the same project. In some academic research, one has focused on informal relationships. Now “social networks” can mean several things. I have experimented with a couple of different approaches. This information is usually not recorded anywhere, so it needs to be collected somehow. Who is dependent upon whom to reach their key goals?.In particular, we need data about the interfaces between different roles and units in the organization. We certainly need to know the existing units and reporting relationships, but there are many other elements of an organization that the organization chart does not reveal. Example of social network mapping from client project*.Īs I discussed in my last post, we need to understand the current organization before we can design a new one.Īnd we can’t rely on the existing organization chart for this. ![]()
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